Data & AI services

GenAI & Intelligent Automation

Get the best out of AI, Machine Learning and automation technologies to optimise IT and business processes.

 

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GenAI and Intelligent Automation are essential to improve business workflows

What is GenAI & Intelligent Automation?

GenAI & Intelligent Automation leverage Artificial Intelligence (AI), Machine Learning (ML), and automation technologies to enhance business processes, reduce operational inefficiencies, and optimise IT operations (AIOps). This service is mainly centered on:

  • AIOps: AI-driven IT operations management (predictive monitoring, anomaly detection).
  • Generative AI for business: applying GenAI to business workflows and automation.
  • Process automation & Robotic Process Automation (RPA): intelligent automation using AI and bots.

This service can add real value to businesses looking to automate IT operations and business workflows, reduce manual effort, or integrate Generative AI for business innovation.

GenAI & Intelligent Automation with Alter Solutions

Dig deeper into our GenAI & Intelligent Automation services:
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AIOps & IT automation

Our AIOps solutions combine ML with automated workflows to predict and prevent issues before they impact your business. We implement monitoring systems that learn from infrastructure patterns, automate routine maintenance, accelerate anomaly detection and incident response.

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Generative AI for business

From automated content creation – with the help of Large Language Models (LLMs) – to intelligent decision support systems, our solutions enable organisations to enhance productivity, spark innovation, and create personalised customer experiences.

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RPA & AI bots

The intelligent bots we develop go beyond simple task automation – they incorporate Natural Language Processing (NPL), computer vision, and Machine Learning to handle complex workflows and help businesses reduce operational costs and human error.

The benefits of GenAI & Intelligent Automation

Increased operational efficiency

When implementing AI and automation solutions, organisations experience significantly higher processing speed, reduced error rates, and enhanced operational agility across teams.

Automation of repetitive tasks

Intelligent automation solutions can handle everything from data entry and document processing to customer inquiry responses and system maintenance. Adopting solutions like these can free up employees to focus on higher-value activities, boosting productivity and reducing costs.

AI Engineers developing an intelligent automation solution to support a client's business
IT team analysing infrastructure data
Enhanced IT system resilience
By combining real-time monitoring of the IT infrastructure with automated response mechanisms, this service can help businesses ensure business continuity and reduce downtime when issues come up.
Greater innovation
AI-powered tools can amplify human creativity and decision-making capabilities, helping teams explore new possibilities, generate fresh ideas, and validate concepts faster than ever before.

Our technical expertise

GenAI & Intelligent Automation technical expertise

Getting started with GenAI & Intelligent Automation

Alter Solutions can help you implement a successful GenAI & Intelligent Automation strategy. Here’s how:
#1
Assessment

We analyse your current processes and systems to identify automation opportunities and evaluate AI feasibility.

#2
Solution design

Our experts select the best combination of AI and automation technologies and tools for your business needs.

#3
Development and integration

We build AI-driven automation workflows and make sure they seamlessly integrate with your existing systems.

#4
Testing and optimisation

Through rigorous testing and refinement, we ensure your automation solutions translate into high-performance, accuracy and scalability.

#5
Deployment and training

We execute a carefully planned rollout strategy and provide comprehensive training to ensure smooth adoption among all teams.

#6
Support and optimisation

We continuously monitor system performance, proactively identify improvement opportunities and implement them.

Our delivery models

Consulting & Audit
Whether you need AI model audits, automation process evaluations, or strategic guidance for your GenAI initiatives, our experts collaborate closely with your organization to assess your AI capabilities, processes, and technologies. We deliver actionable insights and strategic recommendations tailored to your business needs, including detailed assessments, roadmaps, and best practices for enhancing your AI and automation projects.
Team scaling
Reinforce your existing teams with our experienced AI experts. This model allows you to quickly adjust team size based on project demands. Our experts work as an extension of your team, following your processes and methodologies while bringing fresh perspectives and specialised expertise. It’s the perfect approach for organisations needing to temporarily boost their development, testing, or operations capabilities.
Professional Services
End-to-end project delivery with defined scope, timelines, and outcomes. We take full responsibility for the project success, from initial planning through implementation and deployment. This model provides predictable costs and clear deliverables, making it ideal for organisations seeking turnkey solutions.
Managed Services
Your team can focus on core business activities while we handle the technical complexities of of AI operations. Our managed services include 24/7 support, continuous monitoring, proactive maintenance, automated incident response, and regular system optimisation. We ensure your AI models and automation processes remain efficient, secure, and up to date, allowing you to maximise the benefits of AI integration without the overhead of managing the infrastructure.
On-site or Nearshore
We can adapt our delivery model to your specific needs. Our on-site experts integrate directly with your teams to implement and optimise AI solutions. For organisations seeking cost-effective alternatives without compromising quality, our Nearshore model provides experienced teams in compatible time zones, ensuring effective collaboration and communication.
Data consultants sharing their expertise for a client data project

Why Alter Solutions?

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From AI pilots to production

Transforming promising AI concepts into robust and scalable automation solutions is our priority. By focusing on operational readiness from day one, we ensure AI investments translate into measurable business outcomes and sustainable competitive advantage.

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Use case-driven approach

Each solution is tailored to real business challenges. We combine extensive industry knowledge with technical expertise to identify and implement custom AI solutions that directly address your needs.

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Expertise in AIOps, RPA and MLOps

Automation needs to be scalable, reliable, resilient, and optimised. Our experienced team in intelligent automation technologies implements industry best practices in AIOps for IT operations, RPA for business processes, and MLOps for AI model deployment and maintenance.

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Integration with existing systems

You don’t need to worry about how AI-powered automation will fit into your organisation without disrupting critical operations. Our solutions adapt to your current systems, infrastructure, databases, and workflows while maintaining security and compliance requirements.

Other Data & AI services

We operate across the entire data processing chain with other services like:

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Contact us today

Fill in our contact form and our dedicated Data & AI team will get back to you within 24 hours.

 

You can also e-mail us with more information about your project and requirements.

 

hello.brussels@alter-solutions.com